New
Unused merchandise in new condition. Packaging and included contents should be reviewed in the listing. Testing status is stated separately where applicable.
Condition describes the item's cosmetic and physical state. Testing describes what level of functionality verification was performed. These are related, but they are not the same thing.
Condition Grade describes an item's cosmetic and physical state. It is separate from Testing Status.
Unused merchandise in new condition. Packaging and included contents should be reviewed in the listing. Testing status is stated separately where applicable.
Packaging has been opened, replaced, or shows handling. The item may be unused or minimally handled. Open Box does not automatically mean Fully Tested.
Pre-owned merchandise with minimal visible wear and a very clean overall appearance. Functionality is described separately under Testing Status.
Pre-owned merchandise with normal signs of use or cosmetic wear. Any notable imperfections should be photographed or disclosed. Functionality is described separately under Testing Status.
Pre-owned merchandise with noticeable wear, cosmetic imperfections, or other disclosed issues. Review the photos, Known Issues, and Testing Status carefully before purchasing.
The item is nonworking, incomplete, damaged, untested, partially functional, or otherwise intended for repair or parts use.
No guarantee is made that it can be repaired or that any specific component works unless the listing explicitly says so.
Testing Status tells you what level of functional verification we performed before listing the item. It is separate from cosmetic condition.
All major functions reasonably relevant to the item were tested and appeared to operate as expected at the time of testing.
This does not necessarily mean every possible feature, accessory, port, setting, or edge case was tested unless the listing specifically says so.
Core or basic operation was verified, but every feature or function was not tested.
Review the product’s Testing Notes for exactly what was checked.
Some functions were tested, but testing was incomplete or other functions/issues remain unknown.
Review the Testing Notes and Known Issues carefully.
We did not verify functionality.
No assumption should be made that the item works unless the listing specifically states otherwise.
Testing or available information indicates that the item does not operate normally.
Review the Known Issues and listing details before purchasing.
Item Type, Condition Grade, and Testing Status answer three different questions. Read Condition Grade and Testing Status together for the clearest picture of an item.
This item has been previously owned or used. Its specific physical condition and functionality are described separately under Condition Grade and Testing Status.
Condition Grade
Testing Status
Looks exceptionally clean, but we did not verify functionality.
Shows noticeable cosmetic wear, but the major functions we tested worked as described.
Shows normal signs of use. Some functionality was confirmed, but testing was incomplete.
Known to have a functional problem and intended primarily for repair, salvage, or parts.
Packaging has been opened or handled. Core functionality was checked, but every feature was not tested.
No condition and testing combination guarantees future performance.
Before purchasing a one-off or pre-owned item, review: